HOW TO BOOK A COUNSELLING APPOINTMENT
Try to think about what you’d like to get out of counselling, and which counsellor might be a good match. We suggest picking more than one counsellor, just in case they have a long waitlist and can’t see you straight away. Then, when you're ready to book, send the counsellor you'd like to work with an email and they'll be back in touch to book an initital appointment.
Please keep in mind that due to our counsellor's busy schedules, they cannot do intakes over the phone. You will need to book an initial appointment to meet with them and decide whether you would like to work together. All initial appointments are a flat rate of $60, and you will use this time to discuss what you'd like to get out of counselling and whether they are a good match for you. If you decide that the fit isn't right, you can ask to be referred to someone else - no offence will be taken!
It's also important to remember that there are some clients that our counsellors can't work with - not because we don't want to, but because we want you to have the best possible care. If you currently experience domestic violence, are having a mental health crisis, are experiencing severe substance dependency issues, or other acute crises, we can't provide you with the level of support you deserve. However, we will use your initial appointment to connect you with places that specialise in these issues, so you can get the best possible care.
If you’re not sure which counsellor might be a good fit for you, call us on 02 7226 0809 and we’re more than happy to help you.